Shipping Information
At My Equa UK Limited, we work hard to make sure your order reaches you as quickly and smoothly as possible. Below you'll find everything you need to know about our delivery options, timescales, and costs.
Where We Deliver
We currently ship to the following locations:
- Mainland UK
- Jersey
- Guernsey
- Isle of Wight
- Isle of Man
- Northern Ireland
If your delivery address falls within one of these regions, you’ll be able to place an order directly through our website.
Delivery Times
- Standard products: We aim to deliver your order within 1–2 working days.
- Engraved or personalised products: As these items are made to order, delivery will take slightly longer. Please allow 7–10 working days for dispatch and delivery.
Delivery times are estimates and may vary during busy periods or due to circumstances outside our control, but we always do our best to meet these timeframes.
Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location. You’ll always see the full shipping cost before completing your purchase - no surprises.
Free Shipping
We regularly offer free shipping promotions, and free delivery may also be available when you spend over a certain amount. Any applicable free shipping offers will be clearly displayed on our website and automatically applied at checkout.
Need Help?
If you have any questions about delivery, personalised orders, or shipping options, our customer support team is always happy to help. Please email us at sales@myequa.co.uk